FAQ's
Bakery Locations
Del Mar Location M-Th: 10am-9pm F-Sat: 10am - 10pm Sun: 10am-9pm
UTC, La Jolla Location M-Th: 10am-9pm F-Sat: 10am - 10pm Sun: 10am-9pm
Del Mar Highlands Towncenter - located next to Handles and Jimbo’s
12843 El Camino Real, Suite 107 San Diego, CA 92130
Westfield UTC Mall - located next to Blue Bottle Coffee and Pacific Catch
4577 La Jolla Village Drive, Suite 1211 San Diego, CA 92122
Snapdragon Stadium
113 Mobile Cart; Luxury Suites
2101 Stadium Way San Diego, CA 92108
We have 7 signature cookies and we rotate 2 seasonal cookies each month. You can find our cookie menu here.
Batch & Box cookies are best stored in an airtight container at room temperature for one week. For the best cookie experience, we recommend freezing any cookies that will not be eaten immediately. When ready to enjoy, reheat the cookies in an oven at 350 degrees for approximately 5 minutes or until crispy on the outside and warm gooey in the middle.
We pride ourselves on using high-quality, real ingredients. Every ingredient we use is something you would use at home, and NO chemicals or preservatives are added to our cookies. Please email help@batchandbox.com for information on the ingredients of our rotating seasonal cookies.
The Classic: Flour, milk chocolate chips, semi-sweet chocolate chips, butter, brown sugar, cane sugar, eggs, salt, vanilla extract, baking soda, baking powder
The Doodle: Flour, butter, cinnamon chips, cane sugar, eggs, salt, vanilla extract, baking soda, baking powder
The Oaty Chip: Flour, semi-sweet chocolate chips, oats, butter, brown sugar, cane sugar, eggs, salt, vanilla extract, baking soda, baking powder
The Gentleman: Flour, semi-sweet chocolate chips, butter, brown sugar, cocoa powder, cane sugar, eggs, salt, vanilla extract, baking soda, baking powder
The Cocoa PB: Flour, peanut butter chips, butter, brown sugar, cocoa powder, cane sugar, eggs, salt, vanilla extract, baking soda, baking powder
The Sugar: Flour, butter, sugar, eggs, vanilla, vegetable oil, sour cream, half and half, baking powder, baking soda, salt
The PB Mama: flour, peanut butter, butter, peanut butter chips, sugar, eggs, salt, vanilla extract, baking soda, baking powder, half and half
The Pink Lady: flour, white chocolate chips, butter, sugar, eggs, strawberries, half and half, vanilla extract, baking soda, baking powder, salt
The Gluten-Friendly Classic: Gluten-free flour, almond flour, oat flour, milk chocolate chips, semi-sweet chocolate chips, butter, sugar, eggs, salt, vanilla extract, baking powder, baking soda, xanthan gum
Batch & Box cookies may contain eggs, dairy, peanuts, tree nuts, wheat, and/or soy. Batch & Box cookies are made by hand using shared equipment that processes these allergens. Please know that we are not an allergy-free bakery.
Every Batch & Box cookie is approximately 4oz. We make our cookies in small batches by hand every day, so we are unable to change the size of our cookies. Our cookies are the perfect size to share, we recommend getting a half-dozen or dozen box and cutting them in fourths to share and try them all.
Half-Dozen cookies start at $25-$31
One Dozen cookies start at $48-$57
We try our best to keep shipping and handling costs as low as possible. Currently, we charge $6 for handling, which includes all of the packaging materials. Shipping costs vary by location. All boxes are shipped from San Diego, CA.
Cookies are baked the day that they ship. Each cookie is individually wrapped and sealed, then placed in the box with padded shipping material. Every order is shipped using 2-day shipping to ensure maximum freshness.
Yes! At checkout, you will be prompted to choose a date. Please note that once the package is in the carriers hands, we are unable to guarantee a delivery date.
At Batch & Box, every cookie is baked with care, and we stand behind the quality of our products. However, because our cookies are perishable and made fresh daily, we do not accept returns based on taste preferences, individual flavor selections, or delivery delays.
Once your order leaves our hands and is in possession of the shipping carrier, we no longer have control over delivery times or handling and cannot guarantee exact delivery dates.
If you experience an issue with your order, please let us know at the time of purchase or shortly after, and document it with photos. In certain cases, store credit or a replacement may be offered at the discretion of a manager. For online orders, please email help@batchandbox.com
We charge a 5% service fee on all transactions in our two store locations (Del Mar and UTC, La Jolla). Transparency is incredibly important to us, which is why the 5% service fee is clearly noted at the bottom of all our menus in-store. Like many small businesses, we’ve had to navigate the rising costs of ingredients, increases in minimum wage, and other business expenses, and this small fee helps us continue to provide the high-quality cookies and service you expect from us. We are trying our best to stay afloat, and like many other small businesses, we have added the small service fee.
We’ve made every effort to keep our prices as low as possible while maintaining the care and craftsmanship that goes into each batch of our cookies. This service fee allows us to do just that – ensuring we can continue to bake the cookies you love without compromising on quality. We use high-quality ingredients and each cookie is handmade from start to finish, which adds up tremendously between cost of goods and labor.
We truly appreciate your understanding and continued support. Please note, we do not charge sales tax on any food items. Feel free to reach out if you have any further questions or concerns – we’re always happy to chat.
We are not a franchise at this time. Please check back periodically to see if that has changed.
You can find all of our open positions here
Yes, we do! You can find out more information here
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Yes! You can find more information on corporate gifts here